Genesys

Enhanced customer experience with Genesys Cloud CX

Build a powerful communication solution with DidConnect and Genesys

Why should you connect DidConnect services with Genesys?

Acoperire globală extinsă

Acces la numere de telefon din peste 80 de țări disponibil pentru activare imediată.

Voice quality

High standards of reliability and availability with excellent voice quality.

Powerful SIP Trunking

Carrier-grade quality two-way SIP trunks for enterprise communications.

Apelare locală

Premium quality local routes with guaranteed CLI and Emergency Services.

Genesys solution partner

Ready for instant interconnection with any business.

Genesys contact center solution

Genesys contact center solution Unify all your customer and agent experiences across phone, email, chat, text and social channels.

Flexible configuration

Various VoIP trunk configuration options for enhanced communications.

Self-service User Portal

The DidConnect User Panel for full control over the configuration, management and monitoring of your services.

Apeluri de urgență

DID Numbers routed to the relevant PSAP for safety and compliance.

Cazuri de utilizare VoIP pentru afacerea dvs.

Află ce poți construi cu comunicațiile în cloud DidConnect

Numerele de telefon ca serviciu cu valoare adăugată

Voice and SMS-enabled Virtual Phone Numbers covering 92 countries and 5315 area codes.

SMS notifications

Business messaging for operational efficiency.

Enhanced communications with DidConnect and Genesys

Genesys Cloud CX is a suite of cloud-based services and applications that provide a way for organizations to work more efficiently by supplying collaboration, communications, and contact center services for their business.
This partnership makes it easy for DidConnect and Genesys customers to expand their local or international business communications by leveraging the operator’s extensive coverage of Local, National, Mobile and Toll Free virtual Phone Numbers in over 80 countries, along with two-way SIP trunking and SMS messaging.